You can send back the item you have purchased in its original condition and tags with the same package within 1 day after receiving the products, in case you do not find fit for use.
In case of genuine fault from our side, we will replace the product without any additional charges.
The return address is mentioned in the website.
For queries regarding sending the item(s) back to us please send an email at: info@hspmart.com
How to send the returns?
Kindly an email mentioning the issue regarding the product before returning the product. Once confirmed from our end, you can dispatch the product.
If you have any questions or clarification you can contact our customer support, we shall assist you on how to have the product sent back to us.
We would entertain the return only if it is sent with the successful submission of the Return Authorisation Confirmation email.
We do not accept any returns after 48 hours of receiving the shipment.
All products should be returned in original condition with tags intact as attached to the product. Presence of original tags is a must to accept returns.
Any complaint with regards to damage or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
Refund on Returns:
No refund request will be entertained once product has been dispatched or getting delayed at courier service.
No refund request will be entertained for delay due to unforeseen conditions (bad weather, strikes, bandh, etc.)
At any point of time, in any case the refunds will not exceed the actual value of the goods.
There is an admin cost of Rs. 100 will be deducted for refund. If refund is issued as a gift voucher there is no charge applicable.
Shipping cost would be charged for refund, since we do not offer free shipping all over India.
